RIM Services
Server Management
Server Management will help monitor and measure server performance metrics and enable capacity planning...
- Proactive Server Monitoring
- Availability of the Server
- CPU Utilization
- Disk Utilization
- Alert & problem escalation to appropriate personnel based on agreed upon processes
- Periodic Reports
Remote Helpdesk
Helpdesk will help in managing the end users and provide them efficient support...
- Log user calls and assign Tickets,
- Assign severity levels to each call
- Track each call to resolution
- Escalate call if necessary
- Analyze call statistics & generate periodic reports
Desktop Management
Desktop Management will enable centralised monitoring of desktops which will make the job of IT team easier...
- Deploy software/ patches/ service packs
- Manage Configuration changes
- Reporting include
- Software metering
- Asset Inventory
- License compliance
- Prohibited software list
Network Management
Network Management will help monitor end-to-end networks with advance fault and performance management ...
- WAN link availability and performance analysis
- Monitor Network bandwidth and traffic utilization
- Monitor Traffic usage patterns
- Identify bottlenecks and probable faults
- Network change and configuration management
- Trouble shooting.
Database Management
Database Management will help monitor heterogenous database environment which may consist of Oracle,MS SQL,Sybase ....
- Monitor heterogeneous database server environment
- Notify potential database performance issues
- Send alarms on database performance crossing threshold limits.
- Ensure high availability of database servers
- Monitor database size, buffer cache size, database connection time
- Monitor number of user connections to the databases at various time intervals.
- Analyze usage trends
Storage Management
Storage Management will help monitor both NAS and SAN based environments...
- Monitor Multi-Vendor SAN and NAS Environment
- Monitor storage devices-Storage Arrays,Fabric Switches,
- Tape Libraries, Host servers and Host Bus Adapters cards.
- Increased visibility with unified view of storage environment
- Reduce the downtime with timely detection of problems.
- Saves administrative time with effective reporting and escalations
- Lower Total Cost of Ownership (TCO)
Asset Management
Asset Management will enabling monitoring and managing assets in the network through their entire lifecycle...
- Asset tracking
- Software License Management
- Software Asset Management
- Asset Life Cycle
- Asset Inventory
- Configuration Management Database of CIs.
- As per Certificate issued pursuant to Section 14 & 18, Rule 33 of Incorporation of company rules, of the Companies Act, 2013, the company
- Securities & Exchange Board Of India
- GOI Gazette Notification Compulsory Demat For Unlisted Public Ltd Companies
- List of documents required to be submitted by security holders for Transmission, Transposition, Loss of Shares, Nominee Registration, Chan
- Relodgement of Tranfer Requests of Shares
- Form 15 G - Applicable to any person other than a Company or a Firm
- Form 15 H - Applicable to an Individual above the age of 60 years
- Form SH-13 Nomination Form
- Form ISR-2 – Signature Updation
- Form SH-14 Cancellation or Variation of Nomination
- Form ISR-3 Declaration form for Opting-out of Nomination
- FORM ISR 4 - Request for Issue of Duplicate Share Certificate and other Service Request.