Any outage means lost business opportunities and revenue. We co-ordinate with our clients and take into consideration several planned and unplanned scenarios, &  test the Business Continuity Plan (BCP).

The BCP is reviewed regularly and is based on a team concept methodology with recovery teams for each of our functions.

We have client-specific BCPs in place for every process.

The plan assists in identifying the processes which are crucial to the operation of critical business functions, and define back-up procedures for business continuity. Alternate processing locations and resources required are effectively managed to meet the BCP / during the crisis management. (Such as, vital records, office furniture and equipment, data processing hardware and software, supplies, vendors, etc.).